Update by user Aug 08, 2015
PG claims I am not a real customer, so uploaded the chat image that I exchanged with Jennifer who works for PG. This company should be prosecuted by doing bad scam. Marked blacks are for the privacy.
Original review posted by user Aug 05, 2015
I purchased the BICSI's RCDD exam and failed.There was not a single one from the practice exam because it sold the out dated one.
I requested the refund as instructed on its website, but no response more than 72 hours. I even had to contact thru chat without any luck. But I was lucky the refund was resolved after 3 months thru my credit card company. This company is a scam.
Never buy anything from it. You will experience what I meant once you ran into a trouble.
I have all the evidence including chat screenshots and email exchanges to prove it.Watch and be careful of this company!!
Reviewer is in unhappy mood. This person stated that there is a room for improvement of i cant get a response and money back guarantee is a scam. Please immediately contact the author of this review to discuss bad quality of pass guaranteed website and associated monetary loss in the amount of $109. Pass Guaranteed needs to "provide the current exam (not uoutdated one)" according to poster's claims.