Update by user Aug 08, 2015
PG claims I am not a real customer, so uploaded the chat image that I exchanged with Jennifer who works for PG. This company should be prosecuted by doing bad scam. Marked blacks are for the privacy.
Original review posted by user Aug 05, 2015
I purchased the BICSI's RCDD exam and failed. There was not a single one from the practice exam because it sold the out dated one.
I requested the refund as instructed on its website, but no response more than 72 hours. I even had to contact thru chat without any luck. But I was lucky the refund was resolved after 3 months thru my credit card company. This company is a scam.
Never buy anything from it. You will experience what I meant once you ran into a trouble.
I have all the evidence including chat screenshots and email exchanges to prove it. Watch and be careful of this company!!
Reviewer is in unhappy mood. This person stated that there is a room for improvement of i cant get a response and money back guarantee is a scam. Please immediately contact the author of this review to discuss bad quality of pass guaranteed website and associated monetary loss in the amount of $109. Pass Guaranteed needs to "provide the current exam (not uoutdated one)" according to poster's claims.