I chatted with Jennifer to be confirmed I am getting a new RCDD-002 exam by paying $109.00. As soon as I downloaded the product, it appeared to be out-dated version.
Contacted tech support, Vincent, he falsely confirmed me again it was the latest version. I claimed Paypal, but it said no refund possible because it was an intangible item. Be aware and careful, Paypal buyers!! Paypal's purchase policy is tricky as well, and Pass-guarantee.com has been fully taking advantage of this gray area.
I took the test, and failed as expected.
I requested money back to Pass-guarantee.com saying 24 hours response time, but no replies yet even I sent an email. One of the worst customer service company I have ever seen.
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