I have had the same issue as in other complaints comment. I am not from another competitors website, I am a legitimate customer who requested a VMware practice test today.
As the person in this post experienced, my payment was processed quickly, but when I tried to download the exe and pdf I got blank web pages. After retrying a number of times, I was told I had exceeded the number of 'downloads' Please do not buy any material from pass-guaranteed.com. I will try to somehow get customer services, although so far I have not had any response from raising a ticket, and the online chat connects to no-one.
I have an order number but I will not post here - I have provided it to pass-guaranteed.com in my support tickets. If I don't hear from them, I will dispute the CC charge.
Review about: Pass Guaranteed Website.
Reason of review: Problem with delivery.
Monetary Loss: $75.
Preferred solution: Deliver product or service ordered.