Pass Guaranteed
Pass Guaranteed Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pass Guaranteed has 1.5 star rating based on 25 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Quick payment.
Cons: I cant get a response, It is a scammer, Money back guarantee is a scam.Most users ask Pass Guaranteed for the refund as a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pass Guaranteed has 1.5 star rating based on 25 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Quick payment.
Cons: I cant get a response, It is a scammer, Money back guarantee is a scam.Most users ask Pass Guaranteed for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Do not trust them
I failed the exam twice and requested a refund three times. Do not trust them, they will not refund your money so when they say 100% pass-guaranteed or your money back, they are lying.
They do not really update their website with current questions. I have visited their updates every time they say they update it and the questions are the same as before. I have written them a few times and they do not write you back. There is no way to contact them except through their contact us button through their website which does not provide you a copy of the request through email so you can't see anything that you wrote after you click on the send button nor anyway to track the email you sent.
In addition, there is no phone number or any other way to contact them. I have also tried contacting them through the Live Chat and they do not answer it either. After 5 minutes, it will state “you have been idle for 5 minutes, do you want to leave a message instead" you click on no, it will do it again. After a few times of this, the website will either go away where you have to repeat the process or it will tell you that there is no answer and to leave a message.
Whatever you do, do not use Pass-Guarentted.com. There are many other sites that can help you pass the exam.
Preferred solution: Full refund
Customer No More
Notice how "Anthony Meir" and "Susan" both stated that this was invalid because "there was no order information posted"? Both are Pass-Guaranteed employees.
Sure fire sign that they are both posted by PG employees
Pass-Guaranteed has extremely poor customer service, and the questions were at least 80% inaccurate. The support person, "Jennifer", is shockingly accusatory, unprofessional, and irritable.
It has been 10 months of back and forth, and I have yet to receive a refund after failing. I was then told by Jennifer that I had to study harder next time - after she accused me of submitting a fraudulent screenshot of my fail paper.
STAY AWAY
Horrible customer service and questions are all wrong
Early Dec 2018, I ordered an exam collection for a sales person trying to complete a Cisco Account Manager certification that currently has no training available for it. The sales person took the online exam, and while he said the questions matched almost verbatim to the Pass-Guaranteed questions, he still failed when he used the answers provided.
I emailed the company and "Vincent S" replied with a callous answer of "No one has ever failed this exam with our questions" and since the name on the report doesn't match the account name there will not only be no guarantee refund, but we will block your account for "sharing" exams. I am a manager and I order all practice exams for my team members since I have the corporate credit card.
To get threats and belittlement exemplifies what this website is all about. Steer clear of them if you actually want valid test prep materials.
Not friendly support at all
CPRE questions total mismatch
Preferred solution: Let the company propose a solution
Not Good
Poor Customer Service
This is scam. They sent fake questions. No response.
- I wish i did not oder here not sure how they mis use my identity
Preferred solution: Full refund
Stay Away - *Details In Review*
Paid for practice exam questions; questions were a mix of old questions, questions from completely different exams, and exam relevant questions with wrong answers. Some of the old questions were outside of the current exam domains, but were definitely part of the old exam domains from 5-10 years ago.
Verified by consulting CBK. I sourced numerous questions from completely different exams by noticing that they didn't fit with the domains for the exam I was preparing for, and Googling them; many hits came up for other exams. I verified numerous exam relevant questions with wrong answers by consulting and checking against official sources.
Requested refund immediately; no response; money gone. Stay away from these scammers as they appear to have gotten my money; don't let them get yours.
- Quick payment
- Because i got ripped-off
Preferred solution: Full refund
Pass-guaranteed.com - This is a scam located in the Netherlands
This company supposedly sells certification test questions/answers. This company is a scam / ripoff.
They take your money, give you a download of incomplete questions, old questions from previous exams, and questions that have empty graphics which do no allow you to see the device configs or logs (if you get a download at all). If you give money to this company, you have no recourse whatsoever since they are not in the USA. The only thing guaranteed about this company is that you will get ripped-off. Also - Ignore the fake Testimonials on their website, as this is just bait.
If you contact their support with a complaint, they use all kinds of fake names. This company is taking your money and providing outdated garbage. If you complain and ask for a refund they will give you the runaround until you go away - same thing if you fail the exam and ask for a "guaranteed" refund. Forget about the refund if you fail the exam.
Their website hides behind a domain proxy so that you cannot find them in WHOIS. The hostname/IP address is in the Netherlands This is a scam / ripoff !!!
Stay Away. If it sounds too good to be true, then it always is.
- Because i got ripped-off
Their material is not correct and they do not honor their Pass Guarantee
The site kept its promise
Not Legitimate Company
Was going to order test questions for CRCM test and they do not offer a 1800 number for questions; and chat would not work as I tried different days/times. I was fearful that application would not load for some reason and they would have my money and I would not have the test questions that they say they update periodically.
I called ABA which is the company who produces the test questions and they said they are not affiliated with this company and do not know where passguaranteed get the questions that they sell. ABA said be ware as they have not been able to get their name off of the website and that these folks who are taking your money are out of the country and do not have legitimate questions or provide any support or give refunds.
- No 1800 number contact
- Chat does not work
- No customer service
This broad day scam.
I have purchased the cisco 352-001 exam from pass-guaranteed and failed
- Money back guarantee is a scam
Preferred solution: Full refund
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Many of the sites out there do not have a phone number in fact I can't find one. I have used PG to prepare for many exams along with online training and found their products to be very helpful in preparing for my exam.
Use to use another company but liked how PG updates their products on a regular basis. I have not had an issue with PG at all. Tried their live chat twice and always got thru to someone.
Will continue to use them. Find them much more reliable then many of the other sites out there.
Another post with no order number. I have used PG many of times and I can tell you 100% they are much better then all that other garbage out there.
I find PG to be much more reliable then any of the others out there.
Been using them for 6 years and will continue to use them. Sorry about your luck.